About Us

With lived experience of caring for my father who has severe dementia, our struggle was trying to find affordable and environmental friendly products. Through our journey, we are excited to launch our current products, with more to come soon.

Established in early 2024, DignítE Supplies (also known as Dignite Supplies) have been working towards developing and creating a range of high-quality incontinence products, that is affordable for everyone.

Our name DignítE translates to dignity and for us it simply means to support and respect the changes or situation one may be going through. The colours used through our website also signify dignity, peace, independence (as much as possible), and is associated with Alzheimers and other types of dementia.

Based in Auckland, we are New Zealand owned and operated. We would love to hear from you, and we can be contacted on info@dignitesupplies.co.nz.

About Our Mats

Washable waterproof incontinence bed mats that are NZ designed, owned and operated.

Multi-functional

  • This waterproof mat is perfect for people young and old, as well as small pets.
  • It comes in four colours: sky blue, navy blue, brown wood (light brown), coffee brown (dark brown)
  • It also comes in two sizes: 61x91cm and 91x122cm.

100% waterproof

  • Reusable, washable and durable, soft and breathable
  • Heavy absorbency holding up to 2L of liquid

Material

  • Material is of high quality grade and is Environmentally Friendly & Non-Toxic
  • Top: Non-woven fabric, polyester
  • Middle layer: needle punted cotton (polyester fibre)
  • Backing: TPU and Polyester Fiber Composite and anti-slip backing design with non-skid gripping dots

Washing instructions

  • Wash before use
  • Warm or cold machine wash
  • Line dry or tumble dry on low heat setting
  • Do not use chlorine bleach, iron or dry clean
  • If using with electric blanket, always check with manufacturer of electric blanket

FAQ's About Our Product

Our Product

How many litres of liquid can your mats hold?

Our mats are tested for heavy absorbency and can hold up to 2L of liquid.

Are your mats 100% waterproof?

Yes absolutely! The mats are 100% waterproof and tested for heavy absorbency and can hold up to 2 Litres of liquid.

Are the waterproof mats for pets?

Absolutely, for people young and old as well as small pets.

What are washing instructions of waterproof mats

It is advisable to wash prior to use. Warm or cold machine wash is ideal. For drying, line dry or tumble dry on low heat setting is preferred.

How long will it take to receive my order

We are located in Auckland New Zealand and will ship all products via a NZ Courier Service. This should take between 3-5 days delivery within the main areas of New Zealand. All packages will have a tracking number.

If your order is urgent, please email info@dignitesupplies.co.nz to see what can be coordinated for you.

Do you have a store I can visit?

Unfortunately no, at this time we are an online service.

Wholesale options

We would like to meet your supply needs, please connect with us on info@dignitesupplies.co.nz.

Information about your order

Your order

Cancellation, exchange or refund

For all exchanges or refunds, the items must be unused and still in their original packaging unopened with seals intact. We cannot exchange or refund any items that do not meet this requirement. Please note for an exchange, shipping costs would be your responsibility.

If we have sent you the wrong product being the colour or size, we will replace this at no extra cost to you, including postage where needed.

For all queries please contact info@dignitesupplies.co.nz.

Products on sale or clearance

Sale and or clearance items cannot be returned, exchanged or refunded unless it is faulty or damaged. If faulty or damaged, we will replace this and cover all postage where needed.

Damaged or faulty

If you have received a product that is faulty or damaged, we will replace this and cover all postage where needed as per the NZ Consumer Guarantees Act.

What type of payments do you accept?

We accept all major credit cards, and you can process your payment securely through VISA, Mastercard, Apple Pay, Google Pay, Shop Pay, Union Pay.

Unfortunately we do not offer Afterpay. We also accept bank deposit and for this option, please contact info@dignitesupplies.co.nz.

Shipping / Delivery

We are grateful for your order, so we endeavour to pack and send to you as soon as possible. Shipping should take approximately 3-5 days within New Zealand, noting that rural areas may take a little longer. All packages will have a tracking number. For all queries please contact info@dignitesupplies.co.nz. At this time, we are an online service only.

Orders over NZ$125.00 will be shipped to you free.

Orders outside New Zealand

For all queries please contact info@dignitesupplies.co.nz.

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